Delivery
Order with confidence from Pop Chignon:
+ Free shipping
+ 30-day money-back guarantee
+ Your package delivered in 3 to 5 business days.
● Important Information:
Your item will be delivered in 3 to 5 business days. Due to a temporary logistics issue with our goods, our delivery times are exceptionally extended for the coming days.
● Where do you deliver?
Delivery is available worldwide. Secure home delivery worldwide.
● What are the delivery times?
Delivery times depend on your place of residence. Your package is generally shipped within 4 to 48 hours maximum and delivered in 3 to 5 days in Metropolitan France. If you live in another country or an overseas territory, this time varies according to the usual France > to your destination times.
Your Pop Chignon items are shipped from a logistics center in Paris.
● How much does shipping cost ?
Shipping costs vary from one country to another and depending on the selected delivery type. For example, standard delivery is free in Metropolitan France for purchases of 25.00 euros or more.
● Exchanges and withdrawal
If your Pop Chignon item does not suit you, you have a 30-day withdrawal period starting from the date you receive your package. To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging. If this is the case, please contact us at the following address: contact@popchignon.com . However, if your Pop Chignon item has a manufacturing defect or an anomaly not related to misuse, we will exchange it for you. You have 30 days after receiving your package to contact us.
● Customs fees
Depending on your place of residence, and especially in the French overseas departments and territories, Andorra, and Monaco, customs fees may be charged by your courier and are in no way dependent on our will.
● Additional fees at checkout.
Some banks charge additional fees for your online purchases. Varying from a few cents to €5, these fees are proportional to the amount of your order and are independent of our will. When you place an order on our site, we only receive the amount indicated at the time of payment.
If you notice an additional charge corresponding to your purchase on our site, please contact your bank. In some cases, it is possible to get a refund.
Please note that this case is rare and is often attributed to banks and foreign destinations.
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